Policies set some parameters for decision-making but leave room for flexibility. They show the “why” behind an action. Policies generally consist of what can/cannot or what must be done. They can, but do not always, have an audit implication. The application of a policy is generally University-wide and applies to everyone engaged in an activity.
Procedures, on the other hand, explain the “how” with step-by-step instructions for specific routine tasks. They may even include a checklist or process steps to follow. It may be helpful to think about including procedures in a policy when it is important everyone follows specific steps to adhere to the policy.
The University’s Policy Template includes a “Process” section outlining the general processes and procedures for following the Policy. Departments/divisions may have additional procedures for implementing the applicable policy as long as such procedures are consistent with the University Policy.
Guidelines—documents that explain existing policies or otherwise do not mandate or restrict action—may be adopted at the school, department, or unit level without following prescribed procedures for developing University Policies. Similarly, procedures that detail the steps necessary to operationalize and implement policies may be adopted without formal review. However, documents should not be labeled as guidelines or procedures as a means of avoiding the policy development and approval process.
At the same time, not all communications need to be adopted in the form of a University Policy. When reviewing policy proposals, the Policy Advisory Committee may determine that the proposed policy should be implemented at the school, department, or unit level, or that it should be adopted as guidelines or a procedure instead of a policy.
Questions as to whether a given document is set of guidelines, a procedure, or a University Policy may be submitted to the University Policy Office at policy@islmway.com.